Frequently Asked Questions

Before Ordering

Does SareeLooks.com match its competitors pricing?
Although it is not always possible to match the prices offered by our competitors, SareeLooks goes the extra mile with its Price Match scheme.
If you find the same product as you desire in another portal at a cheaper price, you can email us the product name, portal address and price of the product.
Our sales representatives will verify and update the prices within 3-7 business days.
The product must be IN STOCK and available as a NEW item.


Does SareeLooks.com practice secure payment?
SareeLooks.com practices secure payments.
Our servers are protected so that only SareeLooks.com can read a buyer's personal information.
This security procedure encrypts all sensitive information that is transmitted from SareeLooks.com.
Shopping online at SareeLooks is statistically safer than using your credit card at a restaurant or department store.
Security experts point out that online purchases without any human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
We are sure that after shopping online at SareeLooks.com, you will appreciate the real convenience of shopping right from your comfort zones.
Should you have any further inquiries about the security measures at the SareeLooks.com, you can contact us at (+65) 9791-6327.


What are the available shipping methods?
SareeLooks offers only 1 type of shipment, Express Delivery.
Express Delivery
shipping charges are to be borne by customers.
Shipping price is fixed at $15USD per saree.
Shipment will take around 4 - 7 days excluding our processing time of 2 - 4 days.
* Selected large orders are automatically shipped via express delivery free-of-charge.


How long does the shipment take to reach me?
Express Delivery will take around 4 - 7 days excluding our processing time of 2 - 4 days.


Are bulk purchases entitled to any discounts?
Bulk purchases are entitled to discounts. Simply email us (sales@sareelooks.com) the list of sarees & quantity required and we will customize a quotation for you.


Does SareeLooks.com handle International Orders?
Yes, we handle International Orders and ship our products world-wide at no additional charge.


Can the delivery address be changed after I have placed my order?
Yes, SareeLooks.com allows you to change your address after you have placed your order.
Kindly contact us with your order details.
However, in the event that the product has been sent, no changes in delivery address will be entertained.


Why is PayPal the preferred mode of payment?
PayPal gives an added sense of security for customers as it does not reveal your personal information to its merchants.


What information will I need before I checkout via PayPal?
You will need a valid email address and either a valid credit / debit card or a bank account.
You do not need to be a PayPal member to complete the checkout.


What are the different modes of payment accepted at SareeLooks.com?
We accept payments through PayPal, Credit / Debit Card, Western Union & MoneyGram.
For more information on payment options, please click here.


Why is my Credit / Debit Card transaction not successful?
This could be due to server maintenance issues faced by PayPal.
We would recommend you to try checking out at a later time.